Effective Date: 24 – 06 – 2025

These Terms & Conditions govern your use of our cleaning services and website. By booking our services or accessing our website, you agree to these terms.

1. Services Provided

3D Janitorial Services offers professional cleaning services for residential, commercial, and specialised cleaning needs in London.

2. Booking & Payment
  1. Bookings can be made via phone, email, or our website.
  2. Payments must be made in full upon completion of services unless otherwise agreed.
  3. We accept payment via Bank transfrer
3. Cancellations & Rescheduling

  • Cancellations must be made at least 24 hours in advance.

  • Failure to cancel within this timeframe may result in a cancellation fee.

  • Rescheduling is subject to availability.

4. Customer Obligations

  • Ensure access to the premises at the scheduled time.

  • Provide a safe environment for our staff.

  • Inform us of any specific cleaning requirements in advance.

5. Liability

  • We are insured for public liability.

  • We are not liable for pre-existing damages or defects.

  • We are not responsible for items left unattended.

6. Complaints

  • Complaints must be reported within 24 hours of service delivery.

  • We will investigate and offer a resolution where appropriate.

7. Website Use

  • You agree not to misuse the website or engage in any unlawful activities.

  • All content on the website is owned by or licensed to 3D Janitorial Services.

8. Privacy

Your use of our services is also governed by our [Privacy Policy].

9. Changes to Terms

We reserve the right to update these Terms & Conditions. Any changes will be posted on our website.

10. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

11. Contact Us

For any enquiries regarding these Terms & Conditions, please contact:
3D Janitorial Services
85 Great Portland Street, London, W1W 7LT
Email: info@3djanitorial.co.uk
Phone: 074 019 76549

Terms and Conditions