Effective Date: 30 – 06 – 2025

3D Janitorial Services (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you engage with our cleaning services or visit our website.

1. Who We Are

3D Janitorial Services is a professional cleaning company based in London, providing residential, commercial, and specialised cleaning services.

Contact Details:
3D Janitorial Services
85 Great Portland Street, London, W1W 7LT
Email: info@3djanitorial.co.uk
Phone: 074 019 76549

2. What Information We Collect

We may collect and process the following types of personal data:

a. Information You Provide Directly:

  • Name

  • Address

  • Email address

  • Phone number

  • Payment details (processed securely via third-party payment providers)

  • Any other information you provide when contacting us or booking a service.

b. Information Collected Automatically:

  • IP address

  • Browser type and version

  • Device information

  • Website usage data (via cookies – see Cookie Policy)

3. How We Use Your Information

We process your personal data for the following purposes:

  • To provide and manage our cleaning services.

  • To respond to your enquiries and provide customer support.

  • To manage bookings, invoices, and payments.

  • To send service-related updates and reminders.

  • To improve our services and website functionality.

  • To comply with legal obligations.

4. Legal Basis for Processing

Under the UK GDPR, the lawful bases we rely on are:

  • Performance of a contract: Processing necessary for providing our services.

  • Legal obligation: For compliance with applicable laws.

  • Legitimate interests: For running and improving our business (unless overridden by your data protection rights).

  • Consent: For marketing communications (you can withdraw consent anytime).

5. How We Share Your Information

We do not sell your personal data. However, we may share your data with:

  • Service providers (e.g., payment processors, IT support)

  • Subcontractors performing cleaning services on our behalf.

  • Regulatory authorities if required by law.

  • Our professional advisors (e.g., accountants, legal consultants).

6. Data Security

We take appropriate technical and organisational measures to safeguard your personal data from unauthorised access, use, or disclosure.

7. Data Retention

We will retain your personal data for as long as necessary to fulfil the purposes for which we collected it, including for legal, accounting, or reporting requirements.

8. Your Data Protection Rights

You have the following rights under UK data protection laws:

  • The right to access your personal data.

  • The right to rectification of inaccurate data.

  • The right to erasure (“right to be forgotten”).

  • The right to restrict or object to processing.

  • The right to data portability.

  • The right to withdraw consent at any time (where applicable).

  • The right to lodge a complaint with the Information Commissioner’s Office (ICO).

9. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience on our website. For detailed information, please refer to our [Cookie Policy].

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For any questions regarding this Privacy Policy or your personal data, please contact:

3D Janitorial Services
85 Great Portland Street, London, W1W 7LT
Email: info@3djanitorial.co.uk
Phone: 074 019 76549

Privacy Policy