General FAQs

We provide cleaning services across all London surrounding including North, Central, South, West, and East London, with our base in Mill Hill, North West London.

Yes, we offer both residential and commercial cleaning tailored to your specific needs.

Absolutely. All our cleaners are trained, experienced, DBS-checked and follow strict quality and safety standards.

Yes, wherever possible, we use environmentally friendly and non-toxic cleaning products.

Yes, 3D Janitorial Services Ltd is fully insured for your peace of mind.

Services FAQs

Our domestic cleaning includes dusting, vacuuming, mopping, bathroom sanitisation and kitchen surface cleaning.

Yes, we offer flexible scheduling, including early mornings, evenings, and weekends.

It includes a deep clean of the entire property: floors, walls, kitchens, bathrooms, appliances, and fixtures.

 

Yes, we specialise in quick, reliable Airbnb cleaning with same-day service options.

Deep cleaning is a thorough, top-to-bottom service that targets areas often missed during regular cleans.

Yes, we provide daily, weekly, and monthly cleaning contracts for both homes and businesses.

Yes, we offer pre-event and post-event cleaning for offices, homes, and venues.

Yes, we provide professional carpet and upholstery cleaning as an additional service.

 

Yes, our services include communal and shared space cleaning for landlords, property managers, and businesses.

Yes, we can arrange one-off cleans for spring cleaning, moving in/out, or special occasions.

Booking & Pricing FAQs

You can book via phone, email, or through our online enquiry form.

Pricing depends on the type of service, property size, and frequency. We provide free, no-obligation quotes.

For larger bookings like end of tenancy or deep cleaning, a deposit is required.

Yes, we can arrange weekly, fortnightly, or monthly schedules based on your preference.

 

Yes, we provide competitive rates and discounts for ongoing contracts.

Staff & Safety FAQs

Yes, all staff undergo background checks and are carefully vetted.

For regular contracts, we do our best to assign the same cleaner for consistency.

No, we bring our own professional-grade equipment and supplies.

We conduct regular checks, follow client feedback, and use detailed cleaning checklists.

Our staff follow strict hygiene protocols and use safe cleaning methods at all time.

Customer Support FAQs

We guarantee client satisfaction and will re-clean any missed areas free of charge if notified within  24 hours.

Yes, you can cancel or reschedule with at least 48 hours’ notice.

Yes, we offer flexible cleaning services seven days a week.

Yes, subject to availability, we do offer same-day and emergency cleaning services.

You can reach us by phone, email, or via our website’s contact form.

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